Reports

[sibertron]

Is there a way certain reports can be turned off as they may not be required?

We are a inbound support function and hence do not need to see the reports meant  for sales -

Sales per day
Sales per hour
Sales per day of week

[QueueMetrics]

Not at the moment.
You could concievably write a small scripot tyat queries QM and gets back only a subset of reports, so to presemt them as an "express" version....