QueueMetrics professional call center suite for the Asterisk PBX
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RealTime Agent Status
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Topic: RealTime Agent Status (Read 5356 times)
Tiago
Newbie
Posts: 27
Karma: 0
RealTime Agent Status
«
on:
September 09, 2009, 18:04:39 »
Hi everbody
In RealTime view, when the agent answer a call, simple dissapear from the screen.
Help
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: RealTime Agent Status
«
Reply #1 on:
September 10, 2009, 10:28:58 »
Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?
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Tiago
Newbie
Posts: 27
Karma: 0
Re: RealTime Agent Status
«
Reply #2 on:
September 10, 2009, 11:30:00 »
hi
My asterisk is 1.4.24 with QM 1.5.4, i will send you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.
http://img41.imageshack.us/img41/5484/livecall.jpg
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: RealTime Agent Status
«
Reply #3 on:
September 15, 2009, 09:21:26 »
I cannot really read much.... it's too small.
Please post one screen-shot of a readable size BEFORE and AFTER it disappears.
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