« previous next »
Pages: [1]

Author Topic: RealTime Agent Status  (Read 5357 times)

Tiago

  • Newbie
  • *
  • Posts: 27
  • Karma: 0
    • View Profile
    • Email
RealTime Agent Status
« on: September 09, 2009, 18:04:39 »
Hi everbody


In RealTime view, when the agent answer a call, simple dissapear from the screen.


Help
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: RealTime Agent Status
« Reply #1 on: September 10, 2009, 10:28:58 »
Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?
Logged

Tiago

  • Newbie
  • *
  • Posts: 27
  • Karma: 0
    • View Profile
    • Email
Re: RealTime Agent Status
« Reply #2 on: September 10, 2009, 11:30:00 »
hi


My asterisk is 1.4.24 with QM 1.5.4, i will send  you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.

http://img41.imageshack.us/img41/5484/livecall.jpg

Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: RealTime Agent Status
« Reply #3 on: September 15, 2009, 09:21:26 »
I cannot really read much.... it's too small.

Please post one screen-shot of a readable size BEFORE and AFTER it disappears.
Logged
Pages: [1]
« previous next »