Author Topic: IMPORTANT: error in the extensions_queuemetrics.conf that ships with 1.4.3  (Read 2925 times)

QueueMetrics

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We have noticed that there is an error in the extensions_queuemetrics.conf file  that ships with 1.4.3 and will prevent automatic login of agents.

Where the file shows:

Code: [Select]
exten => 20,2,AgentCallBackLogOn(${AGENTCODE}||${AGENT_EXT}@agents)
You must change the LogOn to Login, as follows:

Code: [Select]
exten => 20,2,AgentCallBackLogin(${AGENTCODE}||${AGENT_EXT}@agents)
We are fixing this for the next release but please do the changes manually on existing systems.

We apologize for the inconvenience.

(thanks to Criss for pointing that out)