Author Topic: Reports on queuemetrics 1.5.3  (Read 1821 times)

tlathane

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Reports on queuemetrics 1.5.3
« on: July 14, 2010, 16:40:09 »
Hi Everyone,

How can I get answer rate per dar, and answer rate per hour from a month report or a week report?  ???

Many Thanks
Tumelo

QueueMetrics

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Re: Reports on queuemetrics 1.5.3
« Reply #1 on: July 16, 2010, 09:22:55 »
I am not sure for 1.5.3, but that is present for newer versions.