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Author Topic: Adjust number of calls on the agents page  (Read 2408 times)

rgrignon

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Adjust number of calls on the agents page
« on: September 22, 2009, 21:54:31 »
Is there a setting to adjust the number of call records that appear on the agents page
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QueueMetrics

  • Loway
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Re: Adjust number of calls on the agents page
« Reply #1 on: September 24, 2009, 11:06:16 »
Not at the moment - why would you want to change  that?
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rgrignon

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Re: Adjust number of calls on the agents page
« Reply #2 on: September 28, 2009, 19:25:10 »
Our agents do quite a few calls each day and they said the list grows very big... It would be nice if they reset the view each day and then pagenated via a config variable to limit to number of calls per page..
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  • Loway
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Re: Adjust number of calls on the agents page
« Reply #3 on: September 29, 2009, 09:02:08 »
On recent version of QM, the list should contain only  the last 15 or so. Isn't it so?
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