Messages

1006

QueueMetrics installation / Re: Where to config the report?

« on: November 23, 2010, 16:57:03 »

In the "Configure reports" tab, under Configuration.

1007

QueueMetrics installation / Re: Bug in Disconnection Cause code

« on: November 23, 2010, 16:54:23 »

It looks like a bug to me.
I am tracking this as #1217

1008

Problems / Re: Not receving e-mails on followed threads.

« on: November 22, 2010, 12:41:05 »

We asked for delisting.

1009

Improving QueueMetrics / Re: Trivial: Typo in extensions_queuemetrics.conf

« on: November 22, 2010, 12:36:43 »

Thanks! We track that as #1216.

1010

Running QueueMetrics / Re: FreePBX(AsteriskNow) transfer

« on: November 22, 2010, 12:35:54 »

I can just add some karma to your profile. You'll have to provide your own Frau Blücher.... 

1011

Running QueueMetrics / Re: Discrepancy between Real time and Live monitoring

« on: November 22, 2010, 12:34:30 »

Is the RT page working in general? see http://queuemetrics.com/faq.jsp#faq-057-rt_not_working

1012

Running QueueMetrics / Re: [BUG] Taken-.lost call graphs were not visible in 1.6.x1

« on: November 22, 2010, 12:33:39 »

This is by design, to save screen space.

1013

Running QueueMetrics / Re: in the QA form items,when i select multi value,how can i set it to -2?

« on: November 22, 2010, 12:32:37 »

No we dont honestly plan to do that.

1014

QueueMetrics installation / Re: QM 1.6 and realtime queue_log

« on: November 22, 2010, 12:31:12 »

We have a bug open for that - #1215.

1015

QueueMetrics installation / Re: [queuemetrics] context and FreePBX

« on: November 22, 2010, 12:26:51 »

I do know that FreePBX has its own chanspy context set up such that a feature code is dialed and you are connected to chanspy. Maybe QM could be pointed towards that?

What is wrong with the plain, vanilla ChanSPy command?

1016

Problems / Re: Not receving e-mails on followed threads.

« on: November 19, 2010, 15:27:09 »

Thanks. I don't use email notifications, but a couple of guys here do, and they seem to be working.

1017

Running QueueMetrics / Re: Multiple records in queuemetrics reports and queue_log in BD

« on: November 19, 2010, 15:26:00 »

 

1018

Running QueueMetrics / Re: Hotseating

« on: November 19, 2010, 15:25:45 »

Yes it's so - basically is a this-for-that match. So it's not based on SIP - we suggest SIP because Local channels had some issues, but you choose.

1019

QueueMetrics installation / Re: [queuemetrics] context and FreePBX

« on: November 19, 2010, 15:24:16 »

1. I totally understand. On the other side, there are some things Qm can't do without the cooperation of Asterisk, so here is why.
2. Do they use "echo" or the "queuelog" command?
3. It usually does not, but it depends on the format of Agent channels.

1020

QueueMetrics installation / Re: QM 1.6 and realtime queue_log

« on: November 19, 2010, 15:22:11 »

Thanks that's great.