When an agent do an Attended Transfer to an extension (1100). And then i check my reports.... the answer details says.
DATE |CALLER | QUEUE |WAIT |DURATION |POS |DISCONECTION |HANDLED BY ATTEMPTS| CODE | STINTS
11/01 - 07:51:38 14227660 Operadora 0:08 1:13 0 Transfer 800 Pedro Sandoval 1 transf-rr.hh 1
The transfer was done to extensions 1100 but says TRANSFER 800 which is a queue.