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hide/del some data from analysis report
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Topic: hide/del some data from analysis report (Read 2217 times)
coolname
Full Member
Posts: 163
Karma: 0
hide/del some data from analysis report
«
on:
February 29, 2012, 06:53:08 »
sometimes some data may unusual,like malicious call、server error ,it make the report imprecise,especially it relate to the agent's payroll.So could QM supply to del or hide the invalid data
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: hide/del some data from analysis report
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Reply #1 on:
March 13, 2012, 08:48:36 »
We have a way to adjust payroll data, so user sessions can be changed.Of course all activity is logged and scrutinized :-)
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QueueMetrics forum
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hide/del some data from analysis report