Hello all,
Steve Murphy has been working on finding a standard way to track music-on-hold events on the queue_log - so that QueueMetrics can measure the time a caller was put on hold, and on the real-time page you can see when a caller is on MOH.
This feature is already present in QueueMetrics, but turning it on in Asterisk required some tweaking - full docs available here:
http://www.queuemetrics.com/manuals/QM_WhatsNew-chunked/ar01s03.html#B1525So I think it is worthwhile to notice that Steve's patch has been put up for public review and inclusion in the standard Asterisk sources - it is available on
https://issues.asterisk.org/jira/browse/ASTERISK-20742I hear that Steve has also a patch for Asterisk 1.8 so maybe it will be possible to make it available here for testing.
I believe this feature can be beneficial to many QueueMetrics users and would like to publicly thank Steve on behalf of the community.