You want to create simple but effective QueueMetrics reports that only show the information you really need? Do you feel the need to have different reports for different situation to improve your workflow?
QueueMetrics is a monitoring and reporting suite that addresses the needs of thousands of contact centers worldwide and offers a broad range of integrated benefits like agent productivity monitoring, target measurement, conversion rates tracking, realtime statistics analysis, wallboards and an easy to use interface.
Learn how to create a simple effective report with all the information you need:
https://www.queuemetrics.com/blog/2018/09/20/howtodo-report/?lid=U090
