Author Topic: Asterisk 1.8 with queuemetrics  (Read 3662 times)

satish.lx

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Asterisk 1.8 with queuemetrics
« on: May 31, 2011, 17:05:16 »
Hi,

We had old setup 1.2 with queuemetrics and recently we have migrate it to 1.8 asterisk. We don't have MySQL we are dealing with text file queue_log to get stats. now old queuemetrics was configured with Agent/XXXX and new asterisk 1.8 has SIP/XXXX agents in queue_log file so my question is how to deal with this ? or Just change agent name in queuemetrics to SIP/XXXX

Thanks,
S

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Re: Asterisk 1.8 with queuemetrics
« Reply #1 on: May 31, 2011, 17:13:41 »
What would you like to achieve? If the issue is just displaying names, create agents with the right name and agent code SIP/123.

satish.lx

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Re: Asterisk 1.8 with queuemetrics
« Reply #2 on: May 31, 2011, 17:22:09 »
Thanks for reply,

In current queuemetrics we have Asterisk agent code: Agent/7101  you mean to say change it to SIP/7101

Just wondering whether Queuemetrics will automatically detect its Agent/XXXX or SIP/XXXX from queue_log file.

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Re: Asterisk 1.8 with queuemetrics
« Reply #3 on: June 22, 2011, 10:04:20 »
Yes you could try that.
In general agent names stay what they are unless you turn on agent rewriting taht rewrites Local/XXX@ctxt to Agent/XXX