Hi ,
I have Qloaderd on Trixbox 2.2 and Queuemetrics running fine on CentOS 5.2. Everything seems to be working fine except Agentcallbacklogin.
The agents show logged in into the realtime page but they stop receiving calls on their extensions (I dont know for how many hours they remain logged before automatically getting logged out). They will start receiving calls once they login again.
Autologoff (autologoff) value in agents.conf is not defined.
My queues.conf has the following entries:-
announce-frequency=60
monitor-format=wav49
monitor-join=yes
music=default
queue-callswaiting=
queue-thankyou=queue-thankyou
queue-thereare=
queue-youarenext=
retry=5
strategy=ringall
timeout=15
wrapuptime=0
eventwhencalled=no
announce-holdtime=yes
context=
eventmemberstatus=no
member=Agent/201,0
maxlen=0
joinempty=Yes
leavewhenempty=no
member=Agent/202,0
member=Agent/203,0
member=Agent/204,0
member=Agent/205,0
member=Agent/206,0
member=Agent/207,0
member=Agent/208,0
member=Agent/209,0
member=Agent/210,0
member=Agent/212,0
member=Agent/215,0
member=Agent/219,0
member=Agent/220,0
Does asterisk remove the agents from the queue after certain period of time? Login/Logout from the phone as well as Queuemetrics page is working fine, the only problem is that the calls stop landing though the agents show logged in.
Is there a way to keep agents logged in in my case even if asterisk server is rebooted?
Any help will be appreciated..
Regards
Digvijay
