Corrupt file on queue metrics............

[Onaleirene]

Hi

I have a problem pulling the recordings from queumetris i get and error message saying file is corrupt. When i trace the specifinc call on asterisk i have noticed that it's all calls that asterisk pick up the  CLID as  "Callerid number = +27".. Can you please assis with a solution for this?

Thank you...

[QueueMetrics]

Please post a screenshot of the error. I guess that if the message says the file is corrupt, that is the error message that comes from the OS; so nothing much to be done about it.