QueueMetrics solution enhances productivity and improves the daily workflow of your agents using a dedicated agent page with alarms options, outcomes, features codes, a WebRTC softphone, integration with all modern CRM, wallboards, realtime page and a complete quality tracking tool included.
You can track all daily activities with more than 200 different metrics and manage processes in realtime with extensions, calls control, whisper, spy and barge mode. New features and metrics are added each year for free to the suite.
We now developed a new guided trial where one of our engineers will be at your side for the entire testing. He will install, configure and present you the solution and remains at disposal for questions or set up during the testing period and after.
Simply go to
https://www.queuemetrics.com/?lid=U310 and start your call center business improvement.
