Author Topic: refresh realtime Agent page  (Read 3961 times)

emel_punk

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refresh realtime Agent page
« on: August 26, 2009, 04:02:11 »
How to refresh realtime agent pages???

#In how many seconds is the realtime page to refresh?
realtime.refresh_time=18

this on ly refresh live monitor as it says but i want to refresh realtime agents page?


 ;D

emel_punk

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Re: refresh realtime Agent page
« Reply #1 on: August 27, 2009, 18:27:32 »
i mean ... how do i configure the  time on realtime agents page ??  ::)

QueueMetrics

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Re: refresh realtime Agent page
« Reply #2 on: August 28, 2009, 09:01:42 »
That's the same setting.  ;D

emel_punk

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Re: refresh realtime Agent page
« Reply #3 on: June 22, 2011, 17:48:51 »
Hi, this post is kind of  old but i have the same problem still, i mean, I changed the next  parameter  from 18 to 5, Because agent page refresh was  taking too much.

#In how many seconds is the realtime page to refresh?
realtime.refresh_time=5

But after  the change, the page still taking 18 seconds to refresh and the monitor page for my admin time change to 5  seconds.  it looks like the parameter is not for agent page refresh.

So what could it be?

Oh i got asterisk 1.6 and QM 1.7.0

QueueMetrics

  • Loway
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Re: refresh realtime Agent page
« Reply #4 on: July 01, 2011, 10:10:04 »
You mean that if you change it manually it does work but defaults are not kept?

emel_punk

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Re: refresh realtime Agent page
« Reply #5 on: July 01, 2011, 22:01:54 »
No sorry, even if i change it to my personal value, it keep the default value on agent web only, the monitor page for admin it works fine the refresh time.

QueueMetrics

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Re: refresh realtime Agent page
« Reply #6 on: July 04, 2011, 09:59:05 »
The AGENT's page cannot be changed - but it is just meant to keep the session active. The agent should press "Refresh" to renew.
It is the realtime page that can be tweaked.


emel_punk

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Re: refresh realtime Agent page
« Reply #7 on: July 05, 2011, 18:50:16 »
Ohh well.  :'(

Thanks Dude