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Author Topic: Dynamic members in Realtime Page  (Read 1869 times)

ecadet

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Dynamic members in Realtime Page
« on: June 06, 2012, 20:19:12 »
Since upgrading to QM 12.5, the Realtime Page for a given queue shows all agents that are configured for that queue even though the page is set to only show the Active members.  What is the solution to this problem?
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QueueMetrics

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Re: Dynamic members in Realtime Page
« Reply #1 on: June 08, 2012, 15:37:00 »
Most likely you have no known members for the queue, so it bypasses the check.
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