Hi,
Using QM 1.5.5
If you set a particular queue to not show on the frontpage, when running reports, the reports do not show the queue Alias, but rather the queue composition.
We use a log of subqueues, so the queues are 511.14373599, 511.1800929007 etc based on the DDI used to call the queue. We dont really want to show these on the QM home page, so set "show on front page" to No. However, this results in the 511.XXXXXXX being shown in reports as the queue name, rather than our descriptive name ,which describes the campaign that the DDI relates to.
This makes reporting far less informative / or clutters up the front page.
-Barry
