Author Topic: Preview dialing from the agent's page  (Read 2083 times)

QueueMetrics

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Preview dialing from the agent's page
« on: June 11, 2013, 12:57:32 »
Hello all,
we have a small tutorial out on how to get preview dialing - where you have a list of numbers, agents will preview them through a CRM app and will either dial or skip them. It uses WombatDialer (you can test it with the free version to get a taste of how it works).

See http://blog.wombatdialer.com/post/52639475437/preview

Comments welcome! :)



« Last Edit: June 12, 2013, 07:40:46 by QueueMetrics »