QueueMetrics professional call center suite for the Asterisk PBX
Welcome,
Guest
. Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to the new forum!
Home
Help
Search
Login
Register
QueueMetrics forum
»
QueueMetrics
»
Running QueueMetrics
»
Queuemetrics doesn't record the reports.
« previous
next »
Print
Pages: [
1
]
Author
Topic: Queuemetrics doesn't record the reports. (Read 2376 times)
telefonia
Newbie
Posts: 2
Karma: 0
Queuemetrics doesn't record the reports.
«
on:
January 06, 2014, 15:10:40 »
Hi,
Since i had energy fault my queue metrics doesn’t show any agent status, cdr, and reports. But i’ve notice that mysql is connecting and database is correct.
Anyone could make a suggestion to fix up those problems ?
Regards,
Marcos
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Queuemetrics doesn't record the reports.
«
Reply #1 on:
January 07, 2014, 16:50:35 »
Do you see any calls? most likely you are using the MySQL storage model (look on the License page) and the qloaderd is down OR MySQL maked the queue_log table as crashed so it does not allow inserting new data until you repair it.
Logged
telefonia
Newbie
Posts: 2
Karma: 0
Re: Queuemetrics doesn't record the reports.
«
Reply #2 on:
January 08, 2014, 15:13:21 »
thanks!
After restart the qloaderd service it's work correctly again!!
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Queuemetrics doesn't record the reports.
«
Reply #3 on:
January 14, 2014, 10:17:00 »
Logged
Print
Pages: [
1
]
« previous
next »
QueueMetrics forum
»
QueueMetrics
»
Running QueueMetrics
»
Queuemetrics doesn't record the reports.