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Author Topic: add a new feature "Call distribution, by day"  (Read 2609 times)

coolname

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add a new feature "Call distribution, by day"
« on: February 09, 2011, 09:49:37 »
can QM add a new feature to Call distribution, by day,the horizontal axis is day time ,verticality axis is agent,it is useful for me to calculate the attendance time for the agent。Thanks !
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QueueMetrics

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Re: add a new feature "Call distribution, by day"
« Reply #1 on: February 09, 2011, 09:51:28 »
This wold be complex to do in case you had 100s of agents.... table would get to be too large.
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coolname

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Re: add a new feature "Call distribution, by day"
« Reply #2 on: February 22, 2011, 08:50:33 »
3q
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