Topics

1

QueueMetrics installation / User and Agent creation

« on: July 12, 2011, 13:12:04 »

Anyone know how, when creating a user within QM I can create an identical agent at the same time?

Unless I'm missing something, the manual doesn't state whether this is possible.

Regards
Byron

2

Improving QueueMetrics / Configuration permissions

« on: July 01, 2011, 13:36:07 »

Hi,

I've been playing around with Keys and Classes and what not, these are great but I require something a little more security aware.

I would like to create two admin users, one of these admin users has permissions to edit queues A, B and C as well as editing users 1 and 2 all this whilst not being able to view and other queues or users and vice versa for the second user, only they have edit permissions for queues D and E, users 3,4 and 5 but not being able to view the others.

Have I missed something in the manual or is this not possible?

Thanks a ton
Byron