Author Topic: Queue calls do not come  (Read 1459 times)

Saúl Ortega

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Queue calls do not come
« on: July 05, 2013, 15:42:14 »


Why the calls do not come to agents?  :( It is a bug in asterisk?

QueueMetrics

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Re: Queue calls do not come
« Reply #1 on: July 15, 2013, 18:13:27 »
Sounds like a routing/queue definition issue. You sure agents are logged on to the queue?