« previous next »
Pages: [1]

Author Topic: Queue calls do not come  (Read 1459 times)

Saúl Ortega

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
    • View Profile
Queue calls do not come
« on: July 05, 2013, 15:42:14 »


Why the calls do not come to agents?  :( It is a bug in asterisk?
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Queue calls do not come
« Reply #1 on: July 15, 2013, 18:13:27 »
Sounds like a routing/queue definition issue. You sure agents are logged on to the queue?
Logged
Pages: [1]
« previous next »