Author Topic: Asterisk Error Message on Agent Add Member  (Read 4061 times)

pta200

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Asterisk Error Message on Agent Add Member
« on: March 08, 2010, 22:44:30 »
Every time we use the Add Member button on the live_agent.jsp page we see the following error in the Asterisk CLI:

[Mar  8 21:04:40] ERROR[16832]: utils.c:1175 ast_careful_fwrite: fwrite() returned error: Broken pipe
[Mar  8 21:04:40] ERROR[16832]: utils.c:1175 ast_careful_fwrite: fwrite() returned error: Broken pipe

It shows up for each queue an agent is added too. Any idea why and/or if we should be concerned? We are running Asterisk 1.6.17.

thanks,
Paolo

QueueMetrics

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Re: Asterisk Error Message on Agent Add Member
« Reply #1 on: March 09, 2010, 09:25:40 »
Does the agent get logged on/off or not? It looks like QM closing the connection too early..... but I've never seen that.
 ???

pta200

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Re: Asterisk Error Message on Agent Add Member
« Reply #2 on: March 09, 2010, 14:43:59 »
Yes the agent gets added and removed from the queue properly, but once QM closes the manager session it used to call that piece of the Add/Remove commands from the QM dial plan I see that error in the Asterisk CLI.

QueueMetrics

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Re: Asterisk Error Message on Agent Add Member
« Reply #3 on: March 10, 2010, 12:56:33 »
We'll have to investigate into this issue further.
We track this as bug #1016