After install queuemetrics, I was able to click "login" logoff", etc from the agent page... Then it stopped working...
I had the following:
#callfile.dir=/var/spool/asterisk/outgoing
I started reading some posts and noticed that some people were setting this up as:
callfile.dir=tcp:admin:password@127.0.0.1
I too did this and it started working....
My question is this:
What was communicating with Asterisk while I was not specifying a callfile?