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PBX in a Flash and QM in separate boxes - Agent configuration
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Topic: PBX in a Flash and QM in separate boxes - Agent configuration (Read 2841 times)
boynas
Newbie
Posts: 1
Karma: 0
PBX in a Flash and QM in separate boxes - Agent configuration
«
on:
January 31, 2009, 01:40:45 »
I have qloader set-up, and as far as i can tell is working. I have Queue information. Thorugh Mysql storage info I can autoconfigure the queue but I have no Agent information.
I have static agents called: local/1XX@from-internal (two to be exact). They were created by FreePBX when i created the Queue. Since QM is not grabing Agent info but the queue info I have tried to add the agents manualy, but I can not see any logged in agents at any point, and only queue reports are available.
In the Manual you see that I should have Agent info in the mysql storage info, but I don't get anything.
again these are STATIC agents. Any Ideas???
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: PBX in a Flash and QM in separate boxes - Agent configuration
«
Reply #1 on:
February 01, 2009, 08:40:05 »
If they are STATIC, there will never be login/logoff information, sop this is all you can get.
If you move them to be DYNAMIC, taht is, either using AGENTLOGON or ADDMEMBER, they you are going to get log-on and log-off information.
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PBX in a Flash and QM in separate boxes - Agent configuration