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Author Topic: Queue Config  (Read 2053 times)

roryos

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Queue Config
« on: August 20, 2014, 16:27:21 »
I cannot get the wombat dialler to dial to a queue. I can dial the queue manually from a phone and all information displays correctly in QueueMetrics but Wombat does not seem to recognise it.
Regards,
Rory

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QueueMetrics

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Re: Queue Config
« Reply #1 on: August 30, 2014, 08:22:29 »
Most likely the name of the queue is incorrect in the configuration or the queue is not set up to send events.

See http://manuals.loway.ch/WD_UserManual-chunked/ch06.html#cbUQ
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