outboun calls

[QueueMetrics]

so now the files are been generated the call but some times it waits arround 15 seconds or more.. even to much waiting...

the file stays there for half and hour 

You mean teh audio file? there is no reason why it should be removed at all.... neither Asterisk nor Qm remove it.

[emel_punk]

im talking about the file generated at /var/spool/asterisk/outgoing
the file that does make the call to extension 11 or 14 on queuemetrics and  can spy channels.
sometimes i have to wait a minutes or even more to recive the call from the extension i want to spy.

[QueueMetrics]

Do not use a callfile, use a direct TCP connection. call files gent processed by asterisk when it wants to.

[emel_punk]

check out

callfile.monitoring.enabled=true
callfile.monitoring.channel=Local/$EM@from-internal/n
callfile.monitoring.extension=11
callfile.monitoring.context=queuemetrics

callfile.outmonitoring.enabled=true
callfile.outmonitoring.channel=Local/$EM@from-internal/n
callfile.outmonitoring.extension=14
callfile.outmonitoring.context=queuemetrics


now ist working on realtime the spy agent call but check this out its using extension 11 instead of using 14 for outbound call



Called 110
    -- SIP/110-09e1a448 is ringing
    -- SIP/110-09e1a448 answered Local/110@from-internal-cad5,2
       > Channel Local/110@from-internal-cad5,1 was answered.
  == Manager 'admin' logged off from 127.0.0.1
    -- Executing [11@queuemetrics:1] Answer("Local/110@from-internal-cad5,1", "") in new stack
    -- Executing [11@queuemetrics:2] NoOp("Local/110@from-internal-cad5,1", " "QM_AGENT_CODE: agent/1010" ") in new stack
    -- Executing [11@queuemetrics:3] NoOp("Local/110@from-internal-cad5,1", " "QM_EXT_MONITOR: 110" ") in new stack
    -- Executing [11@queuemetrics:4] NoOp("Local/110@from-internal-cad5,1", " "QM_AGENT_EXT: -" ") in new stack
    -- Executing [11@queuemetrics:5] ChanSpy("Local/110@from-internal-cad5,1", "agent/1010") in new stack
    -- <Local/110@from-internal-cad5,1> Playing 'beep' (language 'en')

[QueueMetrics]

It will use 11 or 14 depending if it sees the cal as inbound versus outbound.

[emel_punk]

Well i have to  modify extensions  11 and 14 to they work as in inbound or outbound  and finally it working 

exten => 11,n,set(foo1=${DB(Agents/${QM_AGENT_CODE:6})})
exten => 11,n,ChanSpy(SIP/${foo1:0:3})
exten => 11,n,hangup

THANKS FOR ALL THE SUPPORT !! 

[QueueMetrics]

Cool! it was not easy :-)