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Messages - Saúl Ortega

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1
Running QueueMetrics / Agent whin incoming call do not appears
« on: July 06, 2013, 00:06:18 »


Why the agent Juan does not apperas in registered agents? He is in queue 6666, he received a call from this queue.

This occurs sometimes, not always.

2
Running QueueMetrics / Queue calls do not come
« on: July 05, 2013, 15:42:14 »


Why the calls do not come to agents?  :( It is a bug in asterisk?

3
Running QueueMetrics / Waiting calls, explanation
« on: June 11, 2013, 19:13:03 »
Hello.




What means the #5?

What means te green color in the waiting time (0:47)?

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