QueueMetrics professional call center suite for the Asterisk PBX
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A question about QM
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Topic: A question about QM (Read 2544 times)
coolname
Full Member
Posts: 163
Karma: 0
A question about QM
«
on:
June 13, 2010, 06:46:45 »
when a call coming,it will add a lot of logs in cdr,like call other agents,because there is a lot of dail event ,how does QM detect which one to log?How does QM be sure a call was abort?
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Loway
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Posts: 2999
Karma: 39
Re: A question about QM
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Reply #1 on:
June 14, 2010, 09:59:18 »
That's why you use QM
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coolname
Full Member
Posts: 163
Karma: 0
Re: A question about QM
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Reply #2 on:
June 14, 2010, 10:15:41 »
secret?
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: A question about QM
«
Reply #3 on:
June 15, 2010, 14:37:04 »
No, but quite complex.
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coolname
Full Member
Posts: 163
Karma: 0
Re: A question about QM
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Reply #4 on:
June 17, 2010, 16:08:53 »
yes,i think so.
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A question about QM