Queue Metrics and Trixbox 2

[tbelanger]

The Turning Asterisk@Home into a small call-center
with QueueMetrics pdf looks written for AAH.

Is there a more recent one designed for the changes in in Trixbox 2 or will these instructions work for this version also?

[QueueMetrics]

The instuctions should basically work for all versions of Trixbox, though we understand that version 2.0 has changed a bit so it's time to revamp the docs as well

[tbelanger]

Thank you very much
When should we expect an ETA?

[QueueMetrics]

We expect to have it out by the end of the week.
Meeanwhile, have a look at: http://forum.queuemetrics.com/index.php?topic=12.0 as a starting point

[tbelanger]

any word yet?

[QueueMetrics]

We have had a few delays, hope it's ok by the end of this week. Knut (the person in cahrge of TrixBox) is sick.

[tbelanger]

Send him a big "GET WELL SOON" from me!!

Thanks guys

[QueueMetrics]

It seems like it's the season for a bad flu here.... 2 people will be in sick leave tomorrow :-(

[tbelanger]

Any updates on the documentation?

[QueueMetrics]

We have not completed iyt yet - but we have released one of its pieces: see http://queuemetrics.com/download/TrixBox_Outgoing_v10.pdf about outgoing calls.

[terchris]

Hi all
Does anyone know if there is a way to set up Queue Metrics and Trixbox 2 so that Queue Metrics reads the setup/config from trixbox. In our company the users add/remove themselves to a queue using freepbx.

But when saving in freepbx the manually edited config files is overwritten.

Has anyone figred out a way to solve this?

TerChris

[QueueMetrics]

Yep, the new tutorial fixes all this 
Have a look:
http://queuemetrics.com/download/QM_TrixBox_200.pdf