Author Topic: RealTime Agent Status  (Read 5358 times)

Tiago

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RealTime Agent Status
« on: September 09, 2009, 18:04:39 »
Hi everbody


In RealTime view, when the agent answer a call, simple dissapear from the screen.


Help

QueueMetrics

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Re: RealTime Agent Status
« Reply #1 on: September 10, 2009, 10:28:58 »
Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?

Tiago

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Re: RealTime Agent Status
« Reply #2 on: September 10, 2009, 11:30:00 »
hi


My asterisk is 1.4.24 with QM 1.5.4, i will send  you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.

http://img41.imageshack.us/img41/5484/livecall.jpg


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  • Loway
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Re: RealTime Agent Status
« Reply #3 on: September 15, 2009, 09:21:26 »
I cannot really read much.... it's too small.

Please post one screen-shot of a readable size BEFORE and AFTER it disappears.