QueueMetrics professional call center suite for the Asterisk PBX
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Unable to get live call monitoring working
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Topic: Unable to get live call monitoring working (Read 15144 times)
WRP
Jr. Member
Posts: 57
Karma: 1
Re: Unable to get live call monitoring working
«
Reply #15 on:
October 16, 2008, 17:29:08 »
I've set up their proper 'Agent Asterisk Code'. Is this the same thing?
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Unable to get live call monitoring working
«
Reply #16 on:
October 17, 2008, 15:44:27 »
Try and post a screenshot of an agent's config....
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WRP
Jr. Member
Posts: 57
Karma: 1
Re: Unable to get live call monitoring working
«
Reply #17 on:
October 17, 2008, 18:19:28 »
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QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Unable to get live call monitoring working
«
Reply #18 on:
October 18, 2008, 09:51:41 »
Try entering "-" as the Current Terminal.
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WRP
Jr. Member
Posts: 57
Karma: 1
Re: Unable to get live call monitoring working
«
Reply #19 on:
October 22, 2008, 00:40:54 »
That did the trick. Thank you!
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QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Unable to get live call monitoring working
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Reply #20 on:
October 22, 2008, 13:26:09 »
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Unable to get live call monitoring working