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Author Topic: Answer Detail Report not displaying Transfer Call details  (Read 1962 times)

jmt

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Answer Detail Report not displaying Transfer Call details
« on: July 29, 2013, 14:30:42 »
We are running QM 13.04.2 and Asterisk 1.8.9.  Prior to this upgrade of Asterisk and QM the disconnection field on the Agent Detail Report would display the transfer keys entered.  I will forward a example of the correct report display to Loway Support.  Since the upgrade the numbers do not display.  What setting are we missing?  Thanks
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QueueMetrics

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Re: Answer Detail Report not displaying Transfer Call details
« Reply #1 on: July 30, 2013, 09:44:51 »
Might be a bug. I believe support is handling your case now?
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