Author Topic: Problem with Queuemetrics 12.02  (Read 4822 times)

wusanchez

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Problem with Queuemetrics 12.02
« on: March 08, 2012, 13:39:47 »
i setup all queuemetrics 12.02, but when i try to load data from de asterisk (/var/log/queue_log) i recibed this message.

in the file "configuration.propierties"
default.queue_log_file=/var/log/asterisk/queue_log

***************************************************************************************************
I/O Exception: java.io.FileNotFoundException: \var\log\asterisk\queue_log (El sistema no puede hallar la ruta especificada)
***************************************************************************************************

coolname

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Re: Problem with Queuemetrics 12.02
« Reply #1 on: March 11, 2012, 08:41:30 »
be sure \var\log\asterisk\queue_log  is exist?

wusanchez

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Re: Problem with Queuemetrics 12.02
« Reply #2 on: March 12, 2012, 18:43:00 »
of course
***********
-rw-r--r-- /var/log/asterisk/queue_log
***********
maybe there need to have permiso at 755¿¿¿???

QueueMetrics

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Re: Problem with Queuemetrics 12.02
« Reply #3 on: March 13, 2012, 08:40:08 »
Under which user is your webapp running? most likely not root.

wusanchez

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Re: Problem with Queuemetrics 12.02
« Reply #4 on: March 13, 2012, 13:21:58 »
the user is "demoadmin"

QueueMetrics

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Re: Problem with Queuemetrics 12.02
« Reply #5 on: March 22, 2012, 11:33:51 »
No - which user is the tomcat process running under? how did you install QM and which is your base distro?

wusanchez

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Re: Problem with Queuemetrics 12.02
« Reply #6 on: April 23, 2012, 09:40:38 »
we used debian 5.0.8, the asterik 1.4.21, Mysql 5.0. But Queuemetric runing in Windows 2003 Server with Apache Tom CAT 6.0


QueueMetrics

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Re: Problem with Queuemetrics 12.02
« Reply #7 on: April 27, 2012, 15:22:17 »
Ok, so there is no /var/log/asterisk/queue_log file on the Windows box that runs QM!
 ;D