QueueMetrics is a monitoring software that lets you track agent productivity, payrolls, targets, conversion rates, ACD, IVR, Music on hold, and monitor realtime processes with customizable wallboards and a dedicated agent page.
Have you ever wanted to run a QueueMetrics wallboard within the agent page, so that even agents working from home can benefit from it? Or, have you ever wanted to display a wallboard on an existing smart TV, just to discover that its browser is too old to work well with current web standards?
This new tutorial will teach you how to easily display your wallboards in your QueueMetrics' agent page or smart TV.
Read more:
https://www.queuemetrics.com/blog/2021/02/24/Wallboard-cache-tutorial/?lid=U230
