Author Topic: Reports - Unanswered Calls  (Read 1877 times)

felipefigueiredo

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Reports - Unanswered Calls
« on: June 23, 2010, 15:11:05 »
Hi guys, when I look for unanswered calls on Queuemetrics it works fine, it gives the queue where the call came from, the disconection reason.

But when I try to see the details (clicking on the icon) the new window shows the ${UNIQUEID} as the CALLERID. I need to change this.

Help is welcome  ;)

QueueMetrics

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Re: Reports - Unanswered Calls
« Reply #1 on: June 25, 2010, 10:31:41 »
This is weird - can you post a screenshot?