Author Topic: Migrating QM to new server  (Read 3054 times)

jhfitness

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Migrating QM to new server
« on: February 09, 2011, 15:33:06 »
We're gonna be setting up a fresh phone server (asterisk, same as before) and moving our QM with it. I've taken notes on the files I've manually edited outside the QM folders, and I think we can handle moving the database logs, but what config files do I need to make sure we don't lose the front-end customizations our employees have made (agents, queues, etc). Are we covered if we copy everything in webapps/queuemetrics-#/WEB-INF folder or should I look around for other things as well?

QueueMetrics

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Re: Migrating QM to new server
« Reply #1 on: February 11, 2011, 12:08:42 »
It's just the two files configuration.properties and web.xml plus the database, unless you added files to the GUI (but I don't think you did).

jhfitness

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Re: Migrating QM to new server
« Reply #2 on: February 18, 2011, 15:39:28 »
Thanks! I'll let you know if I need anything else..