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Author Topic: Agent Page - Transfer Button  (Read 1925 times)

bhenry

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Agent Page - Transfer Button
« on: January 26, 2011, 18:05:33 »
Is it possible to use one of the buttons on the agent page to generate a transfer to a particular extension?
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QueueMetrics

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Re: Agent Page - Transfer Button
« Reply #1 on: January 27, 2011, 09:17:46 »
You can dial into the dialplan, so if you can program it by the dialplan, it should be feasible. The big issue is identifying the channels at the Asterisk level.
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