Messages

2821

QueueMetrics news / Re: Phone problems

« on: October 02, 2007, 18:46:53 »

UPDATE: THe telecom company said there is a problem with the line impedance and they'll have to have somebody go out and they hope to solve this by Wednesday.
Our telephone is not working yet - please contact us by email. We apologize for the inconvenience.

2822

QueueMetrics installation / Re: [Errno 14] HTTP Error 502: Proxy Error

« on: October 02, 2007, 18:44:32 »

You may want to look at this thread: http://www.fedoraforum.org/forum/showthread.php?s=&threadid=742

2823

QueueMetrics installation / Re: [Errno 14] HTTP Error 502: Proxy Error

« on: October 02, 2007, 18:41:57 »

This is really strange because as you can see if you click on http://yum.loway.ch/RPMS/repodata/primary.xml.gz you see that the file is being downloaded....

I tried setting up a proxy and installing QueueMetrics, that's what I get on the proxy log:

Code: [Select]

10.10.3.100 - - [02/Oct/2007:18:38:44 +0200] "GET http://mirrorlist.centos.org/?release=5&arch=i386&repo=addons HTTP/1.1" 200 555 "-" "urlgrabber/3.1.0"
10.10.3.100 - - [02/Oct/2007:18:38:44 +0200] "GET http://mirrorlist.centos.org/?release=5&arch=i386&repo=os HTTP/1.1" 200 515 "-" "urlgrabber/3.1.0"
10.10.3.100 - - [02/Oct/2007:18:38:44 +0200] "GET http://mirrorlist.centos.org/?release=5&arch=i386&repo=updates HTTP/1.1" 200 585 "-" "urlgrabber/3.1.0"
10.10.3.100 - - [02/Oct/2007:18:38:45 +0200] "GET http://mirrorlist.centos.org/?release=5&arch=i386&repo=extras HTTP/1.1" 200 562 "-" "urlgrabber/3.1.0"
It looks like only the mirrorlist is read through the proxy... may this be a yum bug?

2824

MySQL storage and Qloaderd/Uniloader / Re: QueueDial script Installation On Asterisk Machine

« on: October 02, 2007, 15:08:43 »

Not sure it's going to work without QueueMetrics. How are you going to do the stats?

2825

MySQL storage and Qloaderd/Uniloader / Re: Qmetrics don't load data from SQL???

« on: October 02, 2007, 15:07:36 »

Please check if the time zone is the same for both machines.

2826

MySQL storage and Qloaderd/Uniloader / Re: Some Queue Log Information Not Logged Into the table

« on: October 02, 2007, 08:50:24 »

You should look at the TrixBox tutorial - it's detailed step by step.

2827

QueueMetrics news / Phone problems

« on: October 01, 2007, 20:29:41 »

Our telephone lines are not working at the moment - please contact us by email only until new notice.

2828

MySQL storage and Qloaderd/Uniloader / Re: Qmetrics don't load data from SQL???

« on: October 01, 2007, 20:15:34 »

Try restarting qloaderd and see if the database gets current. If it does, likely the queue_log file was rotated without restarting qloaderd.

2829

MySQL storage and Qloaderd/Uniloader / Re: QueueDial script Installation On Asterisk Machine

« on: October 01, 2007, 20:14:10 »

Are you planning to iunstall QueueMetrics as well or just want a database loader?

2830

MySQL storage and Qloaderd/Uniloader / Re: Some Queue Log Information Not Logged Into the table

« on: October 01, 2007, 20:13:18 »

You need to have AgentLogin or AgentCallbackLogin in the dialplan for agent events to be recorded - or you can record them manually if you really need to use a different setup.

2831

MySQL storage and Qloaderd/Uniloader / Re: QueueDial script Installation On Asterisk Machine

« on: October 01, 2007, 10:38:23 »

A question: are you using QueueMetrics on a different server?

2832

MySQL storage and Qloaderd/Uniloader / Re: Some Queue Log Information Not Logged Into the table

« on: October 01, 2007, 10:36:46 »

It really depends on your dialplan.

2833

QueueMetrics installation / Re: [Errno 14] HTTP Error 502: Proxy Error

« on: September 30, 2007, 06:10:53 »

OK - is it working now?

2834

QueueMetrics installation / Re: [Errno 14] HTTP Error 502: Proxy Error

« on: September 28, 2007, 20:18:02 »

The correct entry would be:

Code: [Select]

[LowayResearch]
name=Loway Research Yum Repository
baseurl=http://yum.loway.ch/RPMS
gpgcheck=0

Do you have a proxy set? your error is a proxy error.....

2835

QueueMetrics installation / Re: Disaster Recovery

« on: September 26, 2007, 09:10:24 »

Do not forget to also backup the qloaderd and its init files.