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Author Topic: Agent names instead of extensions?  (Read 2740 times)

Brandonb

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Agent names instead of extensions?
« on: September 11, 2007, 00:26:51 »
I know I did this once but a server crash wiped away everything I had but how would I set up Queuemetric's to display the actual name of the agent instead of just there 4 number extension in the QM GUI?
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QueueMetrics

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Re: Agent names instead of extensions?
« Reply #1 on: September 12, 2007, 08:46:50 »
You define them in Agents Config, by entering the name you want to see and the agent code (eg Agent/103, SIP/213...)
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