Hector Bravo of Iterum Connections - speaks about his experience setting up QueueMetrics-Live for a big call-center monitoring project during COVID19 crisis.
QueueMetrics-Live cloud solution for Asterisk PBX, with its integrated agent page, wallboards, realtime monitoring tools, WebRTC soft-phone and more than 200 different metrics, can improve your call center business and remote working consistently.
Discover how in this brand new interview by Loway, read it now:
https://www.loway.ch/asterisk-callcenter-interviews.jsp?uid=interview-20200421-Hector-Bravo&lid=U171