Author Topic: All queuemetrics reports in one Excel or CSV file  (Read 1941 times)

toqeer83

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All queuemetrics reports in one Excel or CSV file
« on: May 24, 2011, 06:19:21 »
Hi All,

I am new queue-metrics, I am using queuemetrics with vicidial for reporting purposes. I am running quite smoothly but i have some problem with reports, I could not download or exports all the reports in one csv or excel file. I need to download all the reports for example Answererd calls, Unanswered calls, I can see all the reports in "All" Section but still the reports all splited in different categories, So there is a way I can combine these all reports into one.

Regards

toqeer83

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Re: All queuemetrics reports in one Excel or CSV file
« Reply #1 on: May 26, 2011, 01:01:05 »
Hi,

Anyone  dont know about below questions?

Regards

QueueMetrics

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Re: All queuemetrics reports in one Excel or CSV file
« Reply #2 on: May 30, 2011, 10:29:44 »
At the moment you will download one Excel of CSV file per table, if you want to combine them you must do it manually.