« previous next »
Pages: [1]

Author Topic: Check what time an agent log on to QueueMetrics  (Read 1618 times)

iCapof

  • Newbie
  • *
  • Posts: 21
  • Karma: 0
    • View Profile
    • Email
Check what time an agent log on to QueueMetrics
« on: February 17, 2014, 22:24:49 »
Hi,

Is there a way in QueueMetrics to check agents Logging in and out times ? Like what time they join the Queue and what time they remove themselves?

Thanks a lot
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Check what time an agent log on to QueueMetrics
« Reply #1 on: February 25, 2014, 10:41:10 »
Yes - that's an Agent session in QM.
Logged
Pages: [1]
« previous next »