Author Topic: QM with 2 Asterisk servers  (Read 1847 times)

joaopereira

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QM with 2 Asterisk servers
« on: November 30, 2009, 17:39:26 »
Hello
I have 2 asterisk servers with different queues and agents, and they both use Qloader to send data to another server where QM is running and producing reports.
But I want my agents to use QM to login/logout and pause/unpause.
So, I configured "configuration.properties" like this:

callfile.dir=tcp:dial:bingo@1.2.3.4
(where  1.2.3.4 is one of my asterisk servers)

But how can QM send data also to the other Asterisk, allowing the other agents to use QM to login/logout?
Thanks
Regards
Joao Pereira

QueueMetrics

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Re: QM with 2 Asterisk servers
« Reply #1 on: December 01, 2009, 14:58:27 »
You need to setup a cluster, with a cluster, each agent chooses his "base server" and can send commands to it.