Author Topic: Display all rows in reports  (Read 2200 times)

zmohammad

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Display all rows in reports
« on: January 26, 2015, 10:33:06 »
I have recently  updated our queuemetrics to a new version and i noticed some difference in the report.
for example, if i were to go to generate a custom report, then go to Ans Dt. page, at the buttom, there is queue detail.
The new version  seems  to have a max 15 rows and the rest is sent to the next page. Is there any way to display all pages instead of having multiple pages?

mirkox

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Re: Display all rows in reports
« Reply #1 on: January 26, 2015, 18:10:00 »
Hi zmohammad,

you should go to "Edit Reports", and replace the two reports (Answered details and Unanswered details) with their non-paged alternatives (replace OD03 with OD01 and UD02 with UD01).

Kind Regards
Mirko