My Queuemetrics is already creating nice reports from my queues.
But Im also placing outbound calls... and thesse calls dont show up in my QM... how can I get reports from my outbound calls??
Im placing calls this way:
exten => _XXXXXXX,1,Dial(SIP/${EXTEN}@gateway_IP,60,rtTo)
Do I need to forward my outbound calls to a queue?
Thanks
Regards
Joao Pereira