QueueMetrics-Live call-center suite, is now fully integrated with the Yeastar S-Series VoIP PBX.
This provides professionals with a top notch solution for monitoring everything that happens in their call center, turning S-Series VoIP PBX into a 360 degrees call centre platform. QueueMetrics identifies trends and analyses metrics in a VoIP network with complete stats reporting, queue management, call tracking and advanced monitoring features.
More info:
https://www.loway.ch/press-releases.jsp?uid=press-20170517-yeastar_s-series&lid=U011