We have prepared a new tutorial that explains how to install QueueMetrics on a TrixBox 2 instance. It should actually work with any Asterisk system using a recent FreePBX as its configuration interface.
The very good part is that now you can use "true" callback agents, so you can configure everything in FreePBX without manually editing queue files. The tutorial also shows how to integrate the asgent's page, so you can have the new features - agent login, logoff, pause tracking with reason codes, call tracking with status codes, all active in a few minutes.
You can find the new tutorial at:
http://queuemetrics.com/download/QM_TrixBox_200.pdfWe look forward to your comments and suggestions!
