Messages

1

General Asterisk configuration / Re: Agent Appear in Realtime View even logout.

« on: June 23, 2012, 07:34:22 »

Hi

Most likely this could be the issue. Let me try this.

Regards

2

General Asterisk configuration / Agent Appear in Realtime View even logout.

« on: June 20, 2012, 10:52:33 »

Hi,

I am using Queuemetrics 12.5 in a production machine as trial. We are planning to buy. The product is wonderful. We found an issue, some agents still appearing in Realtime view even after they logout. They are not getting any call from the system, but can see available in Real time. How to over come this ??

Thanks in Advance.
Nix Zoom.